FREQUENTLY ASKED QUESTIONS
What material is the jewelry made of?
Our jewelry is made from 316 stainless steel, one of the strongest and most durable materials in the world.
This type of steel is known for its exceptional corrosion resistance, meaning your jewelry will maintain its shine and quality even with daily wear.
Are the jewelry pieces resistant to sweat and water?
Yes, our jewelry do not deteriorate, even when exposed to water, sweat, seawater, or chemicals such as cologne.
This means you can wear your jewelry without worrying about wear and tear or color fading.
Do you offer free shipping?
Yes! We offer free shipping on orders over €45.
How can I track my shipment?
To track your shipment, simply click here, and you will be redirected to a CORREOS page where you need to enter the tracking code we sent to your Gmail.
If you haven't received the tracking code in your Gmail, please contact us at: trezzojewelry@gmail.com.
Do you ship outside of Spain?
Yes, we ship to most of Europe. To check if your location is eligible for international shipping, send us a message on our social media or email us at trezzojewelry@gmail.com.
Is it possible to make a return?
Yes, you have 30 days from the date you receive your order to make a return.
How do I know my ring size?
You can check our size guide, where you'll find the size that best fits you.
How can I get discounts and exclusive access to drops?
To get exclusive access and discounts, all you need to do is contact us and send us your order number.
Once we have it, we’ll add you to our close friends on Instagram, where you'll get all these benefits in advance.
Instagram account: @trezzo.es
Email to contact: trezzojewelry@gmail.com